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Got a question for us? Take a look at our FAQs below, but if you can’t find your question, give us a ring and we’ll be able to answer your query.

Q. How long will my franchise agreement last? 

A. Our franchise agreement is for 5 years. After the first term of the contract, franchisees have an automatic right to continually renew every 5 years if they wish, providing all terms of the contract are adhered to. No further licence fee is payable and each party will cover any legal costs associated with the renewal at that time.

Q. What exclusivity do I have for my franchise? 

A. You are given exclusive rights to the assigned franchise territory provided you meet minimum performance criteria.

Q. What is the performance criteria? 

A. We will work closely with you to ensure you meet the targets indicated in your original business plan. Our aim is to make you as successful as you have told us you want to be.

Q. How are the franchise territories chosen? 

A. We analyse each territory for viability based on size, performance of our existing franchisees and our company-owned franchise. From this we are able to identify a typical population profile. We also take account of NHS, private nursing homes and care homes in each area to give every franchisee the best possible opportunity for success.

Q. Can I buy more than one franchise territory? 

A. Yes, but it would be at the discretion of the Management.

Q. What kind of support can I expect? 

A. We limit the number of franchisees we recruit each year for a good reason; we are committed to offering the best on-going support for all our new franchisees and ensuring help is on hand whenever it is needed.

Q. Is this an office based franchise? 

A. Yes, this is an office franchise due to industry regulations, and Kare Plus will assist you in securing a suitable office location.

Q. Can changes be made to the franchise agreement? 

A. No, although we will ensure that every aspect of the agreement is fully explained to you. We always recommend that you seek your own legal advice on the document.

Q. Can I sell my franchise in the future? 

A. Yes, you can sell the franchise at any point and Kare Plus will work with you to find suitable purchasers. We also have the option to buy the business back from you, provided we can reach agreement on its value. Kare Plus will vet all potential purchasers to ensure they meet our criteria and the standards we expect of our franchisees. We will require any replacement franchisee to pay the required franchise fee.

Q. Can I talk to existing franchisees? 

A. Yes, we will ask permission from our existing franchisees for you to talk to them once you have visited our head office and signed a confidentiality agreement.

Q. Do I have to pay for you to research my area? 

A. No, we will provide detailed territory research that includes the latest demographic data. We work with you to identify customers, research competitors and plan your marketing.All this information helps us to develop a detailed and bespoke business plan with you.

Q. Do I have to produce a business plan following our initial meeting? 

A. Once we have agreed in principle that we will move forward, we will help you generate a business plan. This will focus on the investment required to establish your franchise and will set out the possibilities for return on your investment in line with your goals and ambitions.

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