Kare Plus Hertfordshire offers Health care solutions services to local residential and nursing homes, we work in partnership with many clients in the area to help cover shifts as and when they need us. We help cover the shifts for many different reasons this could be while they are recruiting for new staff, staff sickness or covering someone’s maternity leave.
Kare Plus Hertfordshire provides experience Senior Health Care Assistants, Health Care Assistants and Registered Nurses.
Kare Plus follows a robust recruitment process to ensure all staff joining the Kare Plus Hertfordshire team are of a high calibre. Kare Plus only employee experienced health care assistants and nurses to ensure we provide our customers with a competent team members.
Kare Plus hold meetings with all new and potential clients to ensure we gain as much information on the services we provide within our establishment. This allows us to ensure we place members of staff who hold the relevant experienced based on our client’s needs. We believe in partnership working to ensure the clients get the best possible care for all their needs. We continue to have open communication building and maintaining a good working relationship.
Our reputation for quality is paramount. The satisfaction, valuable feedback and views of customers and/or their representatives and other stakeholders is important and we are proactive in seeking out and acting upon this wherever practical and appropriate. Annual surveys are carried out to find out what our clients think about our services and to help us review and improve them. We also visit customers on a regular basis for face to face discussions and feedback. Systems are in place to conduct quality audits in areas such as performance, practices and complaints.
