Discrimination Against Temporary Staff Risking Patient Safety Report – Our Response As Kare Plus

Our response to the report from the Health Services Safety Investigations Body suggesting patient safety is being impacted by discrimination against temporary NHS staff which stops them speaking up.

It is concerning to read the issues raised in the National Health Executive article regarding discrimination against temporary staff and that agency staff can feel unable to speak their concerns for fear of reprisals.

At Kare Plus, we work closely with our client partners to foster an inclusive environment where temporary workers can raise concerns without fear of reprisal.

We prioritize the integration of our staff into each setting, creating systems for open communication, and recognizing their essential role in delivering high-quality patient care.

We advocate for equality, transparency and the dignity of all healthcare professionals.

By nurturing these principles, Kare Plus ensures that patient safety is never compromised and that our workforce, including those from diverse backgrounds, feel empowered and supported.

This is achieved by fostering a supportive environment where staff are encouraged to voice concerns without the worry of discrimination.

How We Protect Both Our Staff and Patients At Kare Plus

Some key measures include:

• Open communication channels
• Ongoing training and development
• Recognition and respect
• Empowerment through advocacy
• Critical staffing solutions

Open Communication Channels

Regular check-ins, clear feedback mechanisms, and accessible reporting systems help staff feel comfortable raising issues or suggesting improvements. Kare Plus actively engages with both the staff and clients to ensure concerns are addressed swiftly.

Ongoing Training and Development

Temporary staff from Kare Plus are care and healthcare professionals who undergo rigorous training, not only in clinical skills but also in communication, teamwork and patient safety protocols. This ensures they are prepared for any challenges and can confidently carry out their roles.

Recognition and Respect

Kare Plus ensures that temporary workers are recognized for their contributions. Their skills are acknowledged and we expect them to be treated with the same respect and value as permanent staff within healthcare settings. This level of respect boosts morale and promotes collaboration, benefiting both staff and patients.

Empowerment through Advocacy

We advocate for the rights and well-being of our workers, ensuring they are integrated into workplace culture, have access to leadership and can raise issues without fear of reprisal.

Critical Staffing Solutions

Temporary healthcare workers provide essential support to healthcare facilities, especially in times of staffing shortages. Our staff’s extensive experience allows them to seamlessly integrate into different settings, helping maintain patient care quality and reducing the pressure on permanent staff.

By implementing these strategies, Kare Plus ensures that temporary staff not only deliver high standards of care but also feel empowered and valued, leading to safer and more efficient healthcare environments.

To find out more about how our empowerment and support for both our agency and homecare staff can help you, contact us here.