Why Delivering Person-Centred Care Is Important

At Kare Plus, we are passionate about providing appropriate, person-centred care to our customers. All those who are cared for by Kare Plus have a personalised care plan to make sure that we are adhering to, and fulfilling their needs.

For us, person-centred care is just the way that we do things, so we adopt this our standard approach.

Person centred care is used to refer to many different principles and activities and therefore there is no single definition to explain the concept. We must make sure that person-centred care is personalised, coordinated and enabling. In order to ensure we deliver person-centred care, we must make sure that we’re aware of the needs, circumstances and preferences of the individual receiving care.

The Health Foundation has identified four principles of person-centred care:

• Affording people dignity, compassion and respect
• Offering co-ordinated care, support or treatment
• Offering personalised care, support or treatment
• Supporting people to recognise and develop their own strengths and enabling them to live an independent and fulfilling life.

The Royal College of Nursing said that person-centred care is about focusing on the care needs of the person rather than the needs of the service. Nowadays, most people who need care aren’t happy to let healthcare staff do what they think is best. They are likely to have their own views and priorities, so healthcare staff must be flexible to adhere to their needs. Our system needs to suit the client, rather than the other way around.

Being able to plan care with a customer and their family means that we can put them at ease and ensure we have a positive effect on the persons health as a whole. Being person centred means that we always have the individual’s safety, comfort and wellbeing at the forefront of our mind, and therefore at the forefront of how we deliver care.

As a society, we tend to focus on the physical wellbeing and what we can see is wrong.  Caring for a customer’s emotional and spiritual wellbeing is also of the utmost importance, and something that we always strive to achieve at Kare Plus. As well as giving spiritual care surrounding religious beliefs and practises, we must focus on and reflect individual values, relationships and amend the way we care to suit the changing needs of our customers.

If you or somebody you know is in need of care, please contact your local Kare Plus branch: https://www.kareplus.co.uk/branches/ Alternatively, if you are interested in a position with Kare Plus, please visit our jobs page for more information: https://www.kareplus.co.uk/jobs/